Contents

• General
• Backhaul Network Infrastructure and Technology
• Access Point and Customer Premises Equipment Infrastructure and Technology
• Why Choose Linknet WDSL?
• Broadband Account Plans
• Coverage Area (indicative only) depends on Line Of Sight to our nearest Access Point.

General

Broadband Internet Access essentially provides vastly increased efficiencies in all aspects of Internet usage resulting in, for example increased productivity in daily routines, Online Banking, sending and receiving emails, or just simply accessing information on the Web.
When using Linknet Wireless Broadband these tasks can be completed in a fraction of the time it would take using a normal dial-up connection.
Linknet Wireless Broadband is a high quality low latency terrestrial Broadband Connection essential for emerging interactive applications such as VOIP Telephone services and on-line gaming. These services are provided by our wholly owned and operated Telecommunications backhaul and Access point infrastructure extending from Lismore NSW into adjoining areas.

Backhaul Infrastructure.

Our Backhaul infrastructure extending from our upstream provider at Lismore consists of two High Capacity Redline Microwave Links with inbuilt fail-over routing redundancy. Because the backhaul capacity from our upstream provider is owned and operated by us there is no additional provisioning of network equipment to introduce larger bandwidth capacity into our Broadband Network. This allows for immediate provisioning of additional bandwidth with increasing customer demand ensuring Quality of Service assurances are met.

Access Point and Customer Premises Equipment Infrastructure.

Superior Performance
Our Motorola Canopy Wireless Broadband Infrastructure provides exceptional quality broadband services to distances of 40km with aggregate throughput on each access point up to 7.5Mb/sec.
Put simply the Motorola equipment delivers superior performance using a modulation scheme that improves the quality of data delivery and mitigates interference from other systems. The system’s wireless signals are highly effective in penetrating obstacles and avoiding obstructions, making it efficient in rural locations.

Exceptional Security
The platform also offers security with over-the-air DES (Data Encryption Standard) encryption and is also available with AES (Advanced Encryption Standard) capabilities, which provide 128-bit encryption, to ensure secure data delivery and exceptional reliability. With AES, it would take approximately 149 trillion years—that’s older than the earth itself—to crack a code.

Incredible Speed
The Canopy platform’s upload and download speeds are as fast as or faster than virtually every other service available today. The point-to-multipoint Canopy system offers speeds from 512 Kbps to 14 Mbps (aggregate data rates) and the point-point backhaul system delivers from 10Mbps to 300 Mbps. Of course, upload and download speeds are affected by several factors so actual speeds may vary, but the potential to offer an incredible broadband experience is inherent in the Canopy system.

Low latency - essential for emerging applications.
The Motorola Canopy Infrastructure provides a very low latency connection from the Customers Connection to the Internet.
Latency is the time it takes for Internet data packets to traverse the Internet via your connection to the host server you are accessing. Examples of host servers can be in the case of viewing internet content, a web server, downloading a file, an ftp server and so on.
Latency will occur mainly two reasons being; the physical distance between network components or; restrictions or bottlenecks in network capacity of access servers or bandwidth saturation of physical links.
In the case of non- terrestrial delivery ie satellite services, permanent latency in the range of 500ms to 1000ms (1second) is introduced resulting in transmission delays from the satellite receiver to the satellite transponder back to the earth receiving station to the internet are introduced.
Emerging interactive Internet applications essentially require low latency connections to the Internet to operate efficiently.
To take full advantage of these applications such as making and receiving telephone calls, gaming etc latencies of less than 50ms to major internet infrastructure is required.
For this reason we recommend that when considering various options for the provision of broadband services to your premises that you consider this and choose the option of a Satellite Broadband service as an absolute last resort.
If in doubt we recommend you seek impartial advise from DCITA as to the best technology alternatives available in your area.

Why Choose Linknet WDSL?

• Quality High Speed Broadband Service with guaranteed Customer Service Levels.
  There is a variety of plans available with download speeds of up to 1.5Mb/sec. Unlike most ADSL providers Service Level Guarantees apply, providing credits in the event there is a failure to deliver services in accordance with our Service Level agreement.
• A Local Internet Provider
  Linknet has been a local internet service provider in Northern NSW since 1998. Because of this we have local knowledge of the area, are in touch with local businesses and feel we understand the needs of our customers.
• Hassle free.
  Our Motorola Canopy Wireless Broadband network infrastructure is providing trouble free broadband Internet Access.
• Security.
  All connections to Linknet WDSL Broadband are encrypted at 128-bit, providing absolute security for your sensitive data.
• Static IP or Routed Subnets. (optional)
  Unlike some ADSL Providers Linknet is able to provide services required by corporate networks. - Broadband connections we can provide all customers with a static public IP address.
  This means you can easily access your office network from home or run your own mail and web servers.
• Permanently Connected.
  As long as your computer or server is on, it's connected. This means real-time e-mail delivery and instant access to the Internet.
• Excellent Value.
  Linknet Wireless Broadband Access rates are competitive with other Wireless Broadband providers and our account Plans
  and prices are regularly reviewed to provide our customers with the best possible value.
  
  There are no other associated monthly costs with the Linknet Wireless Broadband Service.

Plans (Effective 01/02/08)
12 Month Contract - Install cost - call for current pricing.
12 Month Contract - Reconnection cost including Canopy installation $150.00 *
12 Month Contract - Reconnection cost no Canopy installation required $100.00 **

* If a Canopy Antenna has been removed from a premises after an interval of time and a new account holder
would like to establish a new Canopy connection then a reconnection cost of $150.00 applies.

** If a Canopy Installation has not been removed and the account is being transferred from one account holder to another
then a fee of $100.00 applies.

Please Note:
The speeds specified above are Peak or Maximum speeds and may not be available at all times.
Often the actual speeds are slower and can vary due to many factors including , capacity and popularity of webservers (websites), internet traffic and or routing latency, and computer problems which are not associated with our service.
Broadband Connect customers are guaranteed the service is available at least 99% of the time, with a minimum of 60% of the peak data speed 75% of the time.

All prices include GST.

Included Data

• Each month Linknet provides a certain amount of Included Data with your account, depending on the plan you are on.
• Included data is the amount of data you are able to download to your computer within a calendar Month without incurring Additional Data expenses.
• Included Data can only be used during the month it was issued. Unused Data is forfeited. Unused Data cannot be redeemed for cash or any other form of credit.
• Data uploaded, for example from file or music sharing applications, exceeding the total download limit of any account will incur an upgrade fee to the appropriate account for the amount of upload required.
  For example, if you have an account limit of 6GB, you have 12GB in total to use during the calendar month. This amount includes 6GB for download and 6GB of upload.
  Once these limits have been reached your account will be rate limited to dial-up speed.

Access Points

• For a connection to Linknet Wireless Broadband, your premises needs to be, either within line of sight and less than 25km from of one of our Access Points or, subject to signal field strength measurements at your premises, not within Line of Sight and less than 2km from one of our 900Mhz Access Points.
• The number of access points is being expanded constantly. Check back here for updates to access point locations.

Wireless broadband is currently available within a radius (dependent upon direct Line of Sight) of up to 25km from Goonellabah and Coorabell and 18km from our Mullumbimby,
Ocean Shores, Montecollum, & Byron Bay, Access Points.

The map below shows the current access points and their aproximate range. Please note that coverage will be affected by terrain and trees and is indicative only.